Privacy Policy

Effective Date: 20 Nov, 2025

Thank you for choosing UnifyLeads. Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our platform.

1. Who We Are

UnifyLeads is a lead management and conversion platform designed for service-based businesses and B2B teams. Our mission is to help you centralize, prioritize, and convert leads more efficiently and intelligently.

This Privacy Policy applies to all users of the UnifyLeads web application and related services.

2. Information We Collect

We collect two types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Business name
• Billing information (if applicable)
• Account credentials

b. Business & Lead Data

• Lead contact details (name, email, phone)
• Lead sources (Meta Ads, Google Ads, website forms, etc.)
• Sales notes, internal comments, and activity logs
• Marketing channel performance data

c. Technical Data

• IP addresses
• Device/browser type
• Usage patterns and interactions
• Login timestamps

3. How We Use Your Information

• Deliver and maintain the UnifyLeads platform
• Provide customer support and product updates
• Analyze lead behavior to improve your conversion success
• Offer insights on marketing and sales performance
• Ensure platform security and prevent abuse
• Send account-related notifications (e.g., lead alerts)

4. Data Sharing & Third Parties

We do not sell your data. We may share data with third parties only in the following cases:

• Service Providers: Trusted partners (e.g., hosting, analytics, payment gateways)
• Compliance & Legal Requests: To comply with legal obligations or respond to lawful requests
• With Your Consent: For third-party integrations (e.g., Google Ads)

5. Data Storage & Security

• Data is encrypted in transit and at rest
• Role-based access controls are implemented
• Regular audits and backups
• Field-level encryption for sensitive data

6. Your Rights

You have the right to:

• Access, update, or delete your account data
• Request a copy of your stored data
• Revoke consent to certain data uses
• Close your account at any time

To exercise these rights, email us at [your support email]

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in securely
• Analyze usage to improve UX
• Track conversion data and platform performance

You can manage cookie settings in your browser preferences.

8. Data Retention

• As long as your account is active
• As required for legal and business purposes
• Deleted account data is purged from live systems within 30 days

9. Third-Party Links

UnifyLeads may contain links or integrations with external platforms (e.g., Meta, Google). We are not responsible for their privacy practices. Please review their privacy policies.

10. Children’s Privacy

UnifyLeads is intended for business users and not for individuals under 18. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If material changes occur, we will notify you via email or in-app notice.

Last updated: [Insert Date]

12. Contact Us

If you have any questions, concerns, or requests, contact us at:

📧 hello@unifyleads.com
🌐 www.unifyleads.com